Template Tags
Template Tags are special strings used in an e-mail message template. A template tag is associated with a database field which value will replace the tag when the e-mail message will be sent to the recipient.
The syntax of a tag is:
($<fieldname>)
Example: The template contains the following text: Dear Mr. ($LastName),
When you send a message to your customer whose name is John Doe, the tag will be replaced and the resulting text will look like: Dear Mr. Doe,
In addition you can use extended instructions in your template tags. Supported extended instructions are: |,& and < symbols.
Symbol | is used to indicate the string to be used when the corresponding field value is empty.
Example: If you use ($FieldName|Some string) in your e-mail template and the FieldName field has no value in the database, the composed e-mail message will include Some string in this place.
Symbol & is used to indicate the string to be added to the field value when the corresponding field value is not empty.
Example: If you use ($FieldName&Some string) in your e-mail template and the FieldName field has value FieldValue, the composed e-mail message will include FieldValueSome string in this place.
Symbol < is used to indicate the string to be inserted before field value when the corresponding field value is not empty.
Example: If you use ($FieldName<Some string) in your e-mail template and the FieldName field has value FieldValue, the composed e-mail message will include Some stringFieldValue in this place.
