Import from Message Box

The Import from Message Box Wizard helps you to import multiple orders from your e-Mail Client databases. RegKeeper currently supports:

Microsoft Outlook Express 4.0 and 5.0.
Microsoft Outlook Express 6.0.
Microsoft Outlook.
MBox clients, like Netscape, Eudora...

Step 1.

Select which e-Mail Client you use. Then select the location of mail databases. Note: if you are using the Browse button to locate the folder, it will not allow you to click the OK button until you locate a folder that contains valid mail databases.

Sometimes when importing from non-English MS Outlook, RegKeeper is unable to iterate through folders and records due to folders and fields having different names. It can be useful to enter the field and folder names in the edit boxes provided to solve this situation.

Step 2.

The screen contains a list of message folders (files). Select which folder (file) is supposed to contain the incoming orders. This is usually the Inbox folder. Then select which service provider it comes from. You can select the Auto-detect Provider option to allow RegKeeper to auto detect which provider was used for each message.

Step 3.

The screen contains two lists: the left hand one contains the messages found in the folder specified in Step 2 and the right hand one contains the messages selected for parsing. You can move the messages from one list to another using the < and > buttons. Note that RegKeeper initially selects all valid orders into the right hand list. If the Auto-detect Provider option was used in Step 2, it is not possible to move messages to the right hand list.

Step 4.

Fine tune order processing.

Skip messages with wrong Service ID - do not import orders with an unknown service indicator, or a service indicator that doesn't match the service provider selected in Step 2. A service ID is a string in the order that identifies the service provider.
Skip messages with no order number - do not import orders that do not contain an order number. Alternatively you can specify a value to be assigned to the order in case its order number is missing. Check the auto-increment new order number box in order to make sure that new orders are not assigned to an existing order number.
It is recommended to check the Confirm each order processing box to make sure that all order fields are imported correctly. RegKeeper will show the New Order dialog with all fields filled, so the values can be double-checked and/or modified by the user.
Display detail report on complete - displays the status of each order after processing: OK if successful, or an error message; depending on the cause of the error.
Delete successfully imported files - deletes successfully imported files after processing.
Select whether to skip or assign the current date to messages that do not have a date field.
Select an Order automation option: Use global - use the global settings (See Options dialog for details), or Don't automate - disable order automation. The Order automation feature allows you to automatically send an e-mail response to the customer.

Step 5.

The final screen of the wizard. Displays brief statistics, or more detailed statistics if the user has selected the Display detail report on complete option.

Note that the wizard may bring up the New Product and the New Customer dialogs, if the orders processed contain products or customers that are not yet recorded in the database, and the Automatically add new product and Automatically add new customer options are not activated. (See Program options for details.)