How To: Re-send registration info to customer

Sometimes customers loose registration information received from you and ask to re-send them registration information.

To re-send order specific registration to customer you can use the following:

Locate order from customer.
Select in menu Customers|E-mail|Send to Selected....
In appeared E-mail message editor specify which template to use or type in new message text.
Be sure to use Template Tags for providing specific information concerned to this order, customer and product.
In case of Key Generator used for generating unlock code it will be called when preparing message source text.
In case your registration information uses attachment the attachment used for this order will be sent automatically.
If you need to re-generate the attachment then just edit selected order and either click Generate button for auto-generation of attachment using Key Generator or click Manually button to locate file which should be attached to this order.
In E-mail message editor click Send button and RegKeeper will send new E-mail message to customer.

Also you in case you just need to re-send already sent e-mail message you can use Re-send button in E-mail Manager.