RegKeeper - e-Sales Tracking Software

Add/Edit Order Dialog

The Add/Edit Order dialog is used for entering new orders and editing the old ones. It might be shown when the user wants to add or edit an order manually, or when RegKeeper requires user intervention whilst parsing an order sent to you by an e-sales service provider.

Order Tab

Contains all the order fields, except for those that contain information about the customer. Enter the data or select a value from a predefined list. You can use the Add buttons to add new items to lists if you cannot a find an appropriate value. New items will be kept for future use.

Note that RegKeeper will not enable the OK button until all the required fields are filled in. The following fields are required:

  1. Customer
  2. Order#
  3. Delivery method
  4. How found
  5. Product

This order wasn't paid yet option indicates the payment state for the order. The default value for this option is OFF. You can customize default value as well as caption for this option if you click on drop-down button nearby it.

If you're assured how Regkeeper parses orders or don't need to view additional fields you can click on button to collapse the respective fields.

Customer tab

Contains information about the customer. Select a customer from the Customer list, or add a new one by clicking the Add button. Please note, that if you add a new customer or edit the details of an existing one, you should click the Save button to update the customer record in the database.

Registration info tab

Contains information about the Registration Code and Attachment generated for this order. This Registration info will be used and sent when sending auto-processing e-mail message for this order. Also it will be sent when you send an e-mail message to the customer from this order. Registration information is stored in the database related to orders. This could be used to re-send lost registration information to a customer, in the event that your customer has lost his or her registration information. For more information see Automatic key generation.

It is possible to auto-generate an attachment if the Key Generator for the order product returns the file name to attach. As well as manually select local file which should be attached to the order.

Please note: RegKeeper will insert registration code into e-mail only if it includes ($UnlockCode) macro. For additional information about e-mail templates and macros check Templates Manager topic.

Additionally, orders may include different registration keys for ordered prodcuts, as well as you can generate additional keys for single order. To manage additional keys associated with order click on button. When creating e-mail RegKeeper always will use the latest Registration key generated for the product in order. When there are more than one product in order it is assumed that the Registration Key field contains the key for the first product in the list.

Please note: if a file is generated automatically, you don't need to delete it from your drive. RegKeeper will automatically move it to the database and delete it from your disk. If the file is attached manually, the local file won't be deleted.

Notes Tab

Contains a single field for any additional information the user might want to enter. By default, RegKeeper saves the order source text into this field, in case the order has been imported from an external file or an e-mail message.

Please note that when you import an order from a file or e-mail message, the Parse Order button can be found at the bottom of the form, and the Order Source window is attached to the right of the form.

If RegKeeper is able to automatically detect the service provider, it displays its name on the button's label; otherwise the button shows "Parse Order". You can click the small arrow located on right hand side of the button and manually select a service provider from the drop-down menu, or select Configure... in order to add a new service provider to the list.

The Order Source form contains the text of the order. You can use this text to manually fill in the order fields if RegKeeper failed to automatically parse the order source. To do so, place the keyboard cursor onto the edit box you want to edit, and then double-click a word in the Source Order window to add it to your order. You can also use the context menu to perform this operation.

See also

Import from File, Import from Clipboard, Import from Folder, Import from Message Box, Adding a service provider

Copyright © 2002-2008 by Igor Siticov, SiComponents. All rights reserved.